Refund policy

Custom items are made just for you. Because every product is personalized with your photo, we cannot accept returns, exchanges, or refunds for change of mind, including wrong product, size, or photo selected, or a design you approved in the preview.

We'll make it right if something's wrong. If your item arrives misprinted, damaged, or defective, email hello@furandforevergifts.com within 30 days of delivery with: (1) your order number, and (2) a clear photo of the issue (and of the packaging, if damaged in shipping).

Once we review it, we'll send a free reprint or a full refund, whichever you prefer. You usually won't need to send anything back.

Customer photo quality: We print the photo you upload as shown in your preview. We can't offer reprints or refunds for issues caused by the original photo, such as blurriness, pixelation, poor lighting, or cropping. Please review your preview carefully before checkout. Colors may vary slightly between screens and printed fabric. Small variations in color, print placement, or size (±3" on blankets) are normal for made-to-order products and don't count as defects.

Lost packages: See our Shipping Policy.

Cancellations: Email us within 12 hours of ordering. After production starts, orders can't be canceled.

Refund timing: Approved refunds go back to your original payment method. They usually show up within 5–10 business days, depending on your bank.